HP Envy 4512 Troubleshooting – 123.hp.com/envy4512

Printer prints an extra blank page

  • Occasionally, your printer prints an extra sheet of paper after every printing job.
  • When this issue is experienced by your printer, follow the below instructions and get the issue resolved.
  • Check if the antivirus software on your Mac or Windows computer is up- to- date.
  • Updated firewall software installed on the computer lets you scan and remove any viruses and malware.
  • Check if the firmware for your HP Envy 4512 printer you have installed on the printer is latest.
  • If it is found to be an older version, the blank page issue might occur. Here are the instructions to update the firmware.
  • Power up the printer. You need to disconnect the cable which is linked to the printer.
  • If you are instructed to choose a method to find your printer model, trail the prompts to get directed to the download page.
  • Tap on the Firmware option followed by the download option. Make use of the HP Download and Install
  • Assistant to get a guided firmware download and installation.
  • If the printer software installed on the computer has crashed your printer encounters the blank page issue.
  • You are supposed to disconnect the linked USB cable from the printer. Look for Windows and click on the Uninstall a program option.
  • Under the list of installed programs, pick out your printer name followed by the uninstall or yes option in order to accomplish the uninstalltion process.
  • Follow the prompts and finish the software removal procedure. Once it is completed reboot the computer.
  • Look for an appropriate driver for your printer to be installed on the computer.
  • You can use the installation CD as well which you receive along with your printer package.
  • Make sure you have installed the full feature driver for your printer in order to use all the features of your printer effectively.
  • Check if the printer is not connected by means of any hub. It is advisable to connect the printer directly.
  • If no tips have resolved your printer issue, just give a call, get a lively troubleshooting tricks and fix your printer issue.

HP Printers- color or black ink not printing

  • You are supposed to follow the below instructions if your printer’s control panel shows you color or black ink not printing issue.
  • Make sure that you have installed the authentic ink cartridges. Using another toner might cause the printing issue.
  • It is advisable to check the estimated level of ink and replace the one which is found to be low or empty.
  • Here are the instructions for Windows user to check the level of ink. Make sure that you have placed enough amount of plain paper into the tray.
  • Check if the printer is on. If not, do it. Look for HP folder in your list of installed software list, and choose your printer name.
  • Get directed to the HP Printer Assistant windows, tap on the Maintain your Printer.
  • Tap on the Device Services section, and then choose the Estimated ink level option.
  • If you are a Mac user, after placing enough number of plain paper into the input tray, look for the Print option on your Mac.
  • Tap on the Print & Scan, Print & Scanners, or Print & Fax option based on the options listed.
  • Pick out your printer name and then tap on the open print queue option. Tap on Printer Setup or settings followed by the Utility option.
  • Tap on the Open Printer Utility option and then choose the Supplies Status option.
  • After you find the faulty cartridge and replaced it, you have to align the toner in order to get best print quality.
  • To align the toners, elevate the toner and keep the alignment page in a way that the printed side is lies on the scanner glass.
  • Arrange it based on the engraved guides around the glass and then shut the scanner lid.
  • Click the Start Copy Black or Start Copy Color icon on the printer’s control panel.
  • By doing this,your printer prints an alignment page. If the alignment page is printed then your issue is resolved. If not, get connected to our tech- support team.

Wireless Connection issue in HP Envy 4512 Printer

  • Occasionally, your printer’s control panel shows an alert message stating that the printer is offline or computer not found.
  • This is because the printer fails to communicate with the computer. You have to follow the below prompts to restore the connection.
  • Reboot the devices and check if the driver scan settings are properly customized. To check this, power off the printer.
  • Then affirm that the printer power cord is linked to the electrical outlet directly and not by means of a power strip.
  • After terminating all the programs shut down your Mac or Windows computer.
  • Then switch on the printer and the computer, follow the prompts, and then try to scan.
  • Verify the network connection and the printer connection status. If you have used the wireless connection, check if the wireless icon on the printer is steady and on.
  • If you are using a wired connection, check if the cable which is linked to the computer and the printer is firm.
  • Check if the router’s frequency band is set at 2.4 GHz. Check the network name and the connection status by mousing over the network icon on your computer.
  • Make use of diagnosing tool which is compatible with your printer to find what the issue is actually about.
  • Make an attempt to uninstall the printer software which is already installed on your computer.
123.hp.com/envy4512-printer-troubleshooting

  • To uninstall a program, tap on the uninstall a program from the printer’s control panel.
  • From the list of installed programs, pick out your printer name and then tap on the uninstall or yes option to confirm the changes.
  • Once the uninstalltion gets over, reboot the computer. Then look for a good driver for your printer and install it.
  • Power on the printer and remove all the cables which are connected to the printer.
  • After choosing your printer name, trail the prompts, and then click on the Download option.
  • You can use either HP Download and Install Assistant for a guided driver download and installation or Download only to manually access or run the driver.
  • At the time of installation choose the Typical or Recommended type of installation when instructed by software installer.